Privacy policy

Last updated: 9 November 2026

Who we are

This website, e-cloudtechnologies.com, is run by eCloud Technologies (SMC-Pvt) Ltd. ("eCloud", "we", "us"). We build software, websites and mobile apps, and our own products. We are responsible for the personal information described here.

London office: 159 Queens Road, Peckham, London SE15, United Kingdom. Phone +44 7791 320131.
Rawalpindi office: 26 Majeed Plaza, Bank Road, Saddar, Rawalpindi, Pakistan. Phone +92 300 550 5412.
Email for anything about your information: info@e-cloudtechnologies.com

What we collect

We collect only what you give us, or what we need to run the site safely.

When you create an account or sign in

With email and password: your email address and a name taken from it. We store your password only as a one-way scrambled code (a salted hash), so nobody at eCloud can read it.
With Google: Google shares your name and email address with us, and nothing else. We do not see your Google password, contacts, files, emails or calendar.
When you signed in, how (email or Google), and failed sign-in attempts, which we use to lock an account against password guessing.

When you tell us what you want to build, or ask for a quotation

What you write about your project, and the details you choose to add, such as your company, phone number, budget and timeline.

When you apply for a job, including the work from home role

Your name, phone number, city, the role, your experience, the hours you can give, any link you share, and your CV if you upload one.
Our notes on your application and its status.

If you join our team portal

Your login details, and the work you record: calls, demo bookings, sales, and the pay worked out from them.

If you are a business we contact

Our sales team calls businesses to offer product demonstrations. For this we keep business contact details from lists eCloud prepares: a contact name, company, phone number, city, and notes of each call and any demo booked. If you ask us not to call again, we record that, and the number is not called again.

Technical information

Your IP address is used for a few minutes to limit how often forms can be sent, to stop abuse. We do not store it with your account.
Our hosting provider may keep standard server logs (such as IP address, page requested and time) for security and troubleshooting.

Cookies

We use only the cookies the site needs to work, plus one that remembers how you like the site to look. There are no advertising cookies and no analytics or tracking cookies, so we do not ask for cookie consent.

ec-theme: remembers whether you chose the light or the dark theme, for up to a year, so each page opens in your choice. It is set only when you pick Light or Dark with the theme button at the top of the page. To remove it, choose System there: the cookie is deleted and the site follows your device setting again. UK rules allow this without consent because it only adapts the site's appearance to your preference.
ecloud.visitor: keeps you signed in to your account, for up to 14 days.
ecloud.portal: keeps team members signed in to the portal, for up to 12 hours.
Security cookies that protect forms against forgery, carry a one-time message to the next page, and keep the Google sign-in step safe. These last for your visit only.

When you choose "Continue with Google", Google's own pages may set Google's cookies, under Google's privacy policy.

How we use it, and why we are allowed to

To answer your request and prepare a quotation, because you asked us to (steps before a contract).
To consider your job application, and to contact you about it, because you asked us to.
To run the sales programme: recording calls, demos and sales, and working out and paying what team members earn, because it is part of our agreement with them, and to keep records the law requires.
To call businesses about our products, because we have a legitimate interest in offering our products to businesses. You can object at any time, and we will stop.
To keep accounts and the site secure, because we have a legitimate interest in preventing misuse.
To meet legal obligations, such as tax and accounting records.

We do not sell your information, and we do not use it for advertising. We email you only about the requests, applications or work you have with us.

Information from Google

We use Google sign-in only to confirm who you are. We request only your basic profile, which is your name and email address. We use them to create and recognise your eCloud account and to contact you about your requests, and for nothing else. We do not share them, sell them, use them for advertising or use them to train AI models.

eCloud's use and transfer of information received from Google APIs follows the Google API Services User Data Policy, including its Limited Use requirements. You can remove eCloud's access at any time from your Google account at myaccount.google.com/permissions.

Only with those who help us run the site and our work, and only what they need:

Google, which provides our business email and Google sign-in.
Our hosting provider, which runs the servers and database the website uses.
Professional advisers, such as accountants and lawyers, when needed.
Authorities, when the law requires it.

Our team works from the United Kingdom and Pakistan, so your information may be handled in both countries. When it leaves the UK, we protect it with the safeguards UK data protection law requires.

How long we keep it

Accounts: until you ask us to delete yours, or after two years without a sign-in.
Project requests and enquiries: for two years after we last hear from you, unless they become a project with us.
Job applications and CVs: for twelve months after a decision, so we can contact you about other roles. If you are hired, they become part of your team record.
Team portal and pay records: for as long as tax and accounting law requires.
Do-not-call requests: for as long as we use calling lists, so that we keep honouring them.

How we protect it

The site uses an encrypted connection (HTTPS). Passwords are stored only as salted hashes. Accounts lock after repeated wrong passwords. CVs are kept outside the public website and only the eCloud administrator can open them. Each sales team member sees only the contacts assigned to them. No system is perfectly secure; if a breach affects you, we will tell you as the law requires.

Your rights

You can ask us to:

give you a copy of the information we hold about you;
correct it, or delete it;
stop or limit using it, including to stop calling you;
send it to you, or to someone else, in a common format.

Email info@e-cloudtechnologies.com. We reply within one month. If you are in the UK and unhappy with our answer, you can complain to the Information Commissioner's Office at ico.org.uk.

Children

This website is not meant for children under 16, and we do not knowingly collect their information.

Changes to this policy

If we change how we use your information, we will update this page and the date at the top. For important changes, we will tell account holders by email.